FAQ

💳 Orders & Payment

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), Apple Pay, and Google Pay.

I didn’t get a confirmation email. What should I do?

Check your spam or promotions folder just in case! Still nothing? Reach out to support@sipmilkshake.com and we’ll help you out.

🚚 Shipping

Where do you ship?

We currently ship worldwide, duties and taxes may apply and are the responsibility of the customer upon delivery.

How much is shipping?

Shipping costs vary based on location and order size. You’ll see all fees at checkout before completing your purchase.

When will my order ship?

Orders typically ship within 4-5 business days. You’ll receive a shipping confirmation and tracking number as soon as it’s on the way.

How long will delivery take?

Standard delivery to most countries is the following. Specific timeframes and shipping options will be presented at checkout.

  • Canada: 1-5 business days
  • United States: 5-10 business days
  • International: 10-15 business days

📦 Returns & Exchanges

Do you accept returns?

Currently, all items are final sale.

🧾 Other Questions

Can I collaborate or partner with your brand?

We’d love to hear from you! Email us at info@sipmilkshake.com with your pitch or media kit.

Still need help?

Email us anytime at support@sipmilkshake.com. Our team will get back to you within 1-2 business days.